Install Team Connectivity

Great teamwork relies on a structure of defined processes, collaborative sharing, accountability, and helpful feedback. In your trade business, connectivity — the state of interdependence between people, systems, and information — relies on technology for ease, clarity, and increasing team morale. Here’s why it’s important for you.

Technology helps with:

• How your team interacts with each other on a daily basis
• Boosting productivity by making interactions easier
• Managing time and resources in your trade business.

In this section, you’ll learn about some of the tools you’ll need for better connectivity.

Connecting tradespeople with the office

Throughout the day, communication using technology will connect you, your tradespeople and the office. Your job management system is central to this connectivity, and provides a place for customer information to be collected and jobs dispatched. Through your job management system, everyone knows what’s expected of them.

Other connectivity tools, include:

Apps

Integrating apps such as Voxer or WhatsApp allows for your team to interact in a one-to-one or one-to-many. The main benefit of using this technology is to keep the main phone lines free for customer calls and leads.

FaceTime

FaceTime is a great app for making video and voice calls. WhatsApp can also be used in this capacity, too. The benefit of using an app like FaceTime is for visual collaboration. For example, you can show a fellow team member a problem on-site.

Virtual toolbox meetings

Virtual toolbox meetings should complement face-to-face meetings, not replace them. Taking your team off jobs to meet together at your office is time-consuming and costly to you as a trade business owner. Using app technology, virtual toolbox meetings are usual, in some instances, to collaborate or discuss specific topics.