Join the growing number of tradies who are not only improving their businesses but also their lives thanks to Lifestyle Tradie. This isn’t just a community of business owners but also a family!
The best possible way to make your business more profitable is to smash your sales targets by providing excellent CUSTOMER SERVICE. In this guide, we will uncover the secrets on how to deliver the best results for your business. More specifically, we will share actionable steps to help you raise your customer service from Ordinary to Extraordinary.
Here are some of the important lessons you’ll learn in this section:
The VAK (Visual-Auditory-Kinaesthetic) principle will help you determine the preferred learning style of your prospect. Learn how to use this technique effectively when engaging your customers.
Aside from the paying customer, there are three other customers that you need to consider. These multiple ‘customers’ make up your family – your team that love you and will support you forever.
Studies have shown that acquiring a new customer costs five times more than retaining a current customer. Use the Customer Experience Maximiser to maintain a loyal customer base.
CUSTOMER SERVICE is just one of the sub-pillars of the Lifestyle Tradie Matrix, the blueprint for managing a successful trade business. Take your business to the next level by being part of the Lifestyle Tradie community!
A powerful and unique membership to inspire, energise, connect and educate tradesmen and their partners, Lifestyle Tradie is dedicated to helping trade business owners fast-track Business and Lifestyle success!
Ultimately, a transformation in business approach, understanding and action, applied across areas such as Platform, Money, Marketing and People, will lead to a life of freedom… these changes are the catalyst for the positive results and outcomes in life.
Lifestyle Tradie wants to help its members to:
Not A Member Yet? Sign up now to our FREE Bronze membership to gain access!
You may be wondering what makes Lifestyle Tradie unique and better from the other ‘trade specific’ business building programs. Here’s why!
The Lifestyle Tradie Matrix is our very own business model which we have formulated based on our own research and experience in running our own trade business for many years. It’s composed of 4 main areas: Platform, Money, Marketing and People.
The Platform Matrix will teach you how to plan the future of your business, optimise the latest technology to your advantage, and create functional systems.
The Money Matrix covers improving price structure, managing cashflow, and other financial management methods and essentials.
The Marketing Matrix focuses on how to attract and retain customers as well as how to effectively deliver your product/service.
The People Matrix discusses developing your employees, improving your management skills, and becoming an effective leader.
Our trade business was awarded #1 Trade Business in Australia 2015 so we know a thing or two about operating a successful business. Through Lifestyle Tradie you will learn insider secrets & apply ‘best practice’ in efficiency, productivity & profitability all in the pursuit of excellence. The positive result of which improves the life of the business owner (you!) & the team – reduces stress, improves control & overall increases the time available to spend with family & friends. The ultimate reward for any small business owner!
Lifestyle Tradie will accelerate your learning & simplify your life through our unified approach to trade business, bringing all the information you’ve ever wanted into one easy to access location. We will keep you up to date with state-of-the-art tools & technology, latest sales techniques, strategic online & offline marketing, the changing face of social media, finance, cash flow, leadership & systems & will show you ‘how’ to apply these to your trade business.
Ever felt isolated & alone running your trade business? Lifestyle Tradie is the perfect solution. A safe environment to gain trade specific advice & celebrate your successes – big or small – with friends that actually give a damn. No tall poppy syndrome here, just honest encouragement for positive change & transformation. Finally, a group of tradies & their partners, that speak the same language. You’ll feel like you’ve discovered your second family.
Have you been searching for a mentor or a business coach? You may have even had a business coach, but felt like it’s just more of the ‘same’ bland & boring information – so generic in nature you’re left thinking, ‘how do I apply that into my trade business?’ – They just don’t ‘get you’.
To be honest, most of them have never owned their own business, let alone a trade business, no wonder you lack confidence in the decisions you’re making in your business when you second guess their advice. Well, that’s where Lifestyle Tradie is unique, because the owners of Lifestyle Tradie, Andy & Angela Smith, also own & operate their own trade business, just like you. Regardless of your trade, they really understand ‘you’. In fact Andy was crowned NSW Champion Entrepreneur in 2008, & their plumbing business was awarded #1 Trade Business in Australia in 2015.
A proud moment to be acknowledged in their dedication to achieve excellence in their business using cutting edge technology, adopting the right simple business model & applying the latest smart strategies to drive productivity & profit. All knowledge they openly share with you so that you too can achieve the same results.
With Lifestyle Tradie you will feel understood. You will be guided through your challenges by a team that really ‘get you & your business’. The right decisions will come easy. With the support of Lifestyle Tradie you’ll be unstoppable. You’ll discover new courage, belief & confidence you never thought was possible allowing you to step up as the business leader you’ve always wanted to become.
They’ve done it for themselves & they’ve helped thousands of other tradies transform their lives.
You could be next… Click here to watch some of the Lifestyle Tradie Success Stories (link to http://www.lifestyletradie.com.au/success-stories/)